My broadcast is skipping, or buffering a lot. Why?

Internet broadcasting is a resource intensive process.  Make sure that the machine you are broadcasting from has plenty of available cpu and RAM.  Also be sure not to be using your internet connection for other means while broadcasting live.

There are to many reasons that this can occure then we could post here, we make sure all our servers are on reliable networks with 99.9% uptime guaranteed service level agreements in place, If there is a problem or issue we will notify you of any scheduled work.

If you continue to have network related issues you can troubleshoot by doing the following, traceroutes or pings to the streaming server you are using.If you see a timeout between us and you, thats where the problem is, 95% of the time this is where the trouble is, its not our fault or yours, but a router or network in between.

In this scenario there is very little we can do, but will try our best to get issues resolved like moving you to another network.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

What is the difference between Icecast and Shoutcast

Shoutcast has the added feature of being able to make your stream public and it therfore will...

SSL/HTTPS Shoutcast and Icecast streaming links

All of our servers support SSL/HTTPS streaming. please see below for details on how to use it...

Question: Can I display my own cover art in the recent tracks shown on start pages?

Question: Can I display my own cover art in the recent tracks shown on start pages?...

Can I exceed the user limit of my purchased package and be charged more as a result?

No.  You cannot exceed your purchased listener limit or bandwidth. You will only be...

Embedded Web player Widget Customization

Web Player About the Widget The Web Player widget provides a web-based media player that your...