HELP! My server is down! What can I do?

Zoe Networks, Inc. has a control panel for you to manage your services.


Your server is down. You're freaking out. Not to worry. You can try a few things before contacting support. Log in to your Streaming server control panel.

On the left side, you'll see a menu “Server Control” from here you can start stop and restart your server. Click STOP, Wait about 15 seconds. Then click Start. Wait about 10-15 seconds. Your server has been restarted, and your services should now be working.

Wait... It's still not working? Then contact us via the helpdesk and we'll look into it for you.

  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

How do I: Setup an Intro File

How do I: Set up an Intro file in the Control panel: Log into the Streaming control panel...

Problems tuning in: Intro file plays, then stream stops

Question: When listeners tune in, they only hear the intro MP3 and then playback stops....

Embedded Web player Widget Customization

Web Player About the Widget The Web Player widget provides a web-based media player that your...

Embedded HTML5 SSL Secure Web Player with Centova Cast Widgets

Since modern web browsers have stopped allowing non secure elements in web pages we must start...

SHOUTcast DNAS Server Authhash Management

One of the key aspects of the new YP2 directory infrastructure is an authorisation key...