HELP! My server is down! What can I do?

Zoe Networks, Inc. has a control panel for you to manage your services.


Your server is down. You're freaking out. Not to worry. You can try a few things before contacting support. Log in to your Streaming server control panel.

On the left side, you'll see a menu “Server Control” from here you can start stop and restart your server. Click STOP, Wait about 15 seconds. Then click Start. Wait about 10-15 seconds. Your server has been restarted, and your services should now be working.

Wait... It's still not working? Then contact us via the helpdesk and we'll look into it for you.

  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

Embedded Web player Widget Customization

Web Player About the Widget The Web Player widget provides a web-based media player that your...

Should I stream with Windows Media or Shoutcast/MP3?

If you are concerned about accessibility, Shoutcast/MP3 has a slight edge over Windows Media due...

Streams occasionally begin looping a few seconds of audio

Question: My listeners have complained that every now and again, the stream will get "stuck"...

SHOUTcast V1 Not Working? Here’s How to Fix it

SHOUTcast v1 not working? Not hearing any audio when tuned into your station? We’ll explain why...