HELP! My server is down! What can I do?

Zoe Networks, Inc. has a control panel for you to manage your services.


Your server is down. You're freaking out. Not to worry. You can try a few things before contacting support. Log in to your Streaming server control panel.

On the left side, you'll see a menu “Server Control” from here you can start stop and restart your server. Click STOP, Wait about 15 seconds. Then click Start. Wait about 10-15 seconds. Your server has been restarted, and your services should now be working.

Wait... It's still not working? Then contact us via the helpdesk and we'll look into it for you.

  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

Can I display my own cover art on my start pages?

Question: Can I display my own cover art in the recent tracks shown on start pages?...

How do I: Setup an Intro File

How do I: Set up an Intro file in the Control panel: Log into the Streaming control panel...

How do I: Setup Spacial Audio Statistic Relay for SHOUTcast

Setup Spacial Audio Statistic Relay for SHOUTcast The final step is to create a Statistics...

SSL/HTTPS Shoutcast and Icecast streaming links

All of our servers support SSL/HTTPS streaming. please see below for details on how to use it...