HELP! My server is down! What can I do?

Zoe Networks, Inc. has a control panel for you to manage your services.


Your server is down. You're freaking out. Not to worry. You can try a few things before contacting support. Log in to your Streaming server control panel.

On the left side, you'll see a menu “Server Control” from here you can start stop and restart your server. Click STOP, Wait about 15 seconds. Then click Start. Wait about 10-15 seconds. Your server has been restarted, and your services should now be working.

Wait... It's still not working? Then contact us via the helpdesk and we'll look into it for you.

  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

How do I stream to mobile devices

  Question; How Do I stream to mobile devices? Answer; You should use a HTML5 embedded...

Can I exceed the user limit of my purchased package and be charged more as a result?

No.  You cannot exceed your purchased listener limit or bandwidth. You will only be...

My broadcast is skipping, or buffering a lot. Why?

Internet broadcasting is a resource intensive process.  Make sure that the machine you are...

How do I: Setup Oddcast dsp v3

Oddcast v3 Configuration Click here to download oddcast v3...