My broadcast is skipping, or buffering a lot. Why?

Internet broadcasting is a resource intensive process.  Make sure that the machine you are broadcasting from has plenty of available cpu and RAM.  Also be sure not to be using your internet connection for other means while broadcasting live.

There are to many reasons that this can occure then we could post here, we make sure all our servers are on reliable networks with 99.9% uptime guaranteed service level agreements in place, If there is a problem or issue we will notify you of any scheduled work.

If you continue to have network related issues you can troubleshoot by doing the following, traceroutes or pings to the streaming server you are using.If you see a timeout between us and you, thats where the problem is, 95% of the time this is where the trouble is, its not our fault or yours, but a router or network in between.

In this scenario there is very little we can do, but will try our best to get issues resolved like moving you to another network.

  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

Can I display my own cover art on my start pages?

Question: Can I display my own cover art in the recent tracks shown on start pages?...

How Do I: kick people from my server if i want to use it?

You can click on the "Server Administration" link on the left "Management" menu from in the...

Ho Do I: SHOUTcast on demand

Before you start uploading your mp3 files, you must follow these steps when encoding your mp3...

How do I: Setup an Intro File

How do I: Set up an Intro file in the Control panel: Log into the Streaming control panel...

Embedded HTML5 SSL Secure Web Player with Centova Cast Widgets

Since modern web browsers have stopped allowing non secure elements in web pages we must start...